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Raymond trucks don't require service very often. But, when they do, we're here...and there...everywhere. This is our promise; 'To provide responsive, effective service support in every corner of the Central U.S.'
Consider the total scope of our response each time we receive a request for technical support:
A sense of urgency- Whether you own one Raymond, or an entire fleet, we know downtime is costly. When you need technical assistance we spring into action with an average response time of less than two hours...wherever you may be in our territory.
Highly trained...and certified. Each of our service technicians is an electric fork truck specialist. Extensive orientation and training at the Raymond factory, coupled with ongoing specialty classes assure qualified, effective support and a first call completion rate approaching 80%.
Experienced. On those occasions you require help, you want a competent technician who appreciates the value of minimizing downtime; who possesses confidence in his diagnostic skills; and, who has the savvy to troubleshoot and remedy the root cause to any problem...eliminating the disruption and needless expense of costly call-backs.
Proud. We are continually striving to improve every facet of our aftermarket services. And, yes, we are indeed proud of the results. Proud of the fact thousands of customers entrust their Raymonds to our care. And, proud of repeatedly earning their confidence and the opportunity of helping them again...whenever they need us...wherever they may be.
To learn about Maintenance Protection Plans offered by Heubel , click here:
To contact us regarding a specific Service Requirement, or to Schedule a Service Visit, click here:
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